Copyright / DMCA Policy

1. Rights and scope

RALMIX expects Users to respect copyright, trademarks and other intellectual-property rights in teaching materials, profiles, images, recordings, software and submissions. A Lesson purchase, upload or public link does not transfer ownership. Educational use is not an unlimited exemption; permission or a valid legal exception must cover the actual use.

This policy provides an infringement-reporting process. The “DMCA” title does not certify US safe-harbour eligibility, a registered US designated agent or universal application of US law. RALMIX's published contact channel is ralmix.top@gmail.com and https://ralmix.top/contact/. A copyright claim must not be used as a substitute for a privacy complaint where the claimant does not own the relevant copyright.

2. User responsibilities

Upload and share only material you are entitled to use for the stated audience and purpose. Do not distribute pirated textbooks, protected answer banks, another Tutor's private material or unauthorised Lesson recordings. Do not remove attribution or a rights notice to misrepresent authorship. Do not sell Account access as a way to redistribute protected content.

You retain your own rights subject to the limited operational permission in the Terms of Use. RALMIX's Platform software and branding remain protected. Statutory exceptions, including applicable quotation, criticism, accessibility or teaching exceptions, are not eliminated by this policy; their conditions must actually be met.

3. Submitting an infringement notice

The rights holder or authorised representative should identify themselves and provide:

• The protected work or a sufficiently specific representative list, and the right claimed.
• The allegedly infringing material and its precise Platform location or URL, including enough detail to locate it.
• A reliable contact method and information establishing authority to act.
• Why the use appears unauthorised, taking account of licences and applicable legal exceptions.
• A statement of good-faith belief that the complained-of use is not authorised by the rights holder, its agent or law; a statement that the information is accurate; and the sender's physical/electronic signature where required.

Where a notice is specifically made under US section 512, include the legally required statement under penalty of perjury concerning authority to act. Do not submit confidential original materials beyond what is necessary to identify the work. If you cannot identify a precise URL, explain where the material can be found.

4. Assessment and action

RALMIX may request missing information, consider relevant exceptions and disable or remove material where justified. A credible urgent claim may require a provisional restriction while facts are assessed. The action should be limited to the relevant material/account conduct and applicable legal requirements.

Where lawful, the affected User should receive sufficient information to understand the allegation and respond. RALMIX may share relevant notice information with them or an authority, but should not disclose unnecessary private details. Absolute confidentiality of a notice cannot be guaranteed. A restriction is not a final judicial determination of ownership or infringement.

5. Response and counter-notice

If you believe material was removed by mistake, identify the material and prior location, the decision/reference, your contact details and why you are entitled to use it. Supply relevant licence or ownership information or explain the applicable exception. Do not simply re-upload the same material to evade a restriction.

If a US statutory counter-notice process actually applies, the counter-notice must satisfy its requirements, including a signature, identification of the material and prior location, the required good-faith statement under penalty of perjury, name/address/telephone and the required consent to federal court jurisdiction and acceptance of service. For a person outside the United States, the statutory jurisdiction statement concerns a judicial district where the service provider may be found. Understand those consequences before submitting it.

In an applicable section 512 process, restoration is subject to the statutory 10–14 business-day framework and notice of qualifying court action. This is not a universal restoration promise for every country or every unlawful-content complaint. RALMIX must identify the applicable process rather than imply a designated-agent mechanism has been established when it has not.

6. Repeat infringement and false notices

RALMIX may restrict or terminate Accounts for repeated or serious substantiated infringement in accordance with the Terms and applicable law. It should consider the relevant history, corrections and outcome of legitimate challenges, not count every unverified allegation as proven infringement.

Do not knowingly make material misrepresentations in a notice or response, impersonate a rights holder or use this process to suppress lawful criticism or competition. False claims may create legal liability. RALMIX may address misuse proportionately without discouraging good-faith notices.

7. Privacy, children and other complaints

A person's presence in an image does not necessarily make them the copyright owner. Report unauthorised personal-data disclosure, intimate images or child-safety concerns through the Privacy Policy or Child Safety & Safeguarding Policy even if copyright is not the appropriate ground.

Do not download or redistribute exploitative child content to attach it to a copyright complaint. Identify its location and contact appropriate authorities where required. Necessary complaint records may be retained for review and legal claims under the Privacy Policy.

8. Review and legal remedies

You may seek reconsideration through Complaints, Investigations & Appeals. A Platform decision does not prevent either party seeking relief from a competent court or regulator. This policy does not require settlement, waive statutory rights or provide personalised legal advice to either party.